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FAQ

Tickets and FaresPassenger CabinOther

Tickets and Fares

Can I use a credit card to purchase tickets?
A major credit card can be used to purchase a Skyliner ticket (special limited express ticket) or a combined based fare and Skyliner ticket only. All other tickets must be purchased in cash using Japanese yen.
Please note that the ticket counter floor (B1F) of both Narita Airport Terminal 1 and Narita Airport Terminal 2⋅3 either do not have or only have a limited number of foreign currency exchange counters and ATMs. Passengers should use the foreign currency exchange counters and ATMs located on the Arrival Lobby floor (1F).
Can I buy any ticket from the ticket machine?
General tickets can be purchased from the automatic ticket machines. Skyliner tickets (special limited express ticket) or combined based fare and Skyliner tickets must be purchased from the Skyliner ticket counter.
How do I buy a ticket from an automatic ticket machine?
Please see below.

How to Purchase Ticket

1. Check the fare for your destination using the overhead route map

2. Press the "English" button to change the screen display to English

3. Press your desired fare

4. Insert coins or bills into the appropriate slots

5. Take your ticket and change

What's PASMO?
PASMO is a prepaid IC card that can be used on nearly all railways and bus lines in the greater Tokyo metropolitan area, including Keisei Electric Railway. By charging (prepaying) the card, you can use the same PASMO card over and over again. If you run out of money on the card, you can recharge it in 1,000 yen increments as many times as you need. PASMO also allows travelers to easily pass through automatic ticket gates by simply touching the card to the card reader.
In addition to train and bus fares, the PASMO card can be used to make purchases at vending machines in stations* or at participating merchant stores.

*Certain vending machines do not accept PASMO.

Where can I purchase a PASMO card at Narita Airport Terminal 1 or (Narita Airport Terminal 2⋅3)?
PASMO card can be purchased from the ticket machines at both Narita Airport Terminal 1 Station and Narita Airport Terminal 2⋅3.

How to Purchase the PASMO Prepaid Card

1. Press the "PASMO" button on the left side of the screen

2. Press the "PASMO" button at the center of the screen

3. Choose whether to include your name on your PASMO card

4. Select the amount you would like to add to your card

5. Insert coins or bills into the appropriate slots

6. Take your PASMO card and change

Can you provide more details about the Skyliner Fare?
A one-way fare on the Skyliner costs 2,470 yen. This consists of the 1,240 yen base fare for travel between Narita Airport Terminal 1 (or Narita Airport Terminal 2⋅3) and Ueno (or Nippori) as well as the 1,230 yen Skyliner reserved seating ticket (special limited express ticket).
Certain ticket machines inside the ticket gate at Nippori Station sell only the Skyliner ticket (1,230 yen), but please note that the 1,240 yen base fare is still required to ride the Skyliner.
Please be aware that the Skyliner fare differs when using an approved IC card.
What's the difference between the Access Express (via the Narita SKY ACCESS Line) and the rapid limited express or limited express (via the Keisei Main Line)?
The Access Express and rapid limited express or limited express are each bound for the either Oshiage / Asakusa / Haneda Airport or Nippori / Ueno. However, these train services are routed differently and so differ in terms of travel times and fares. For further details, please see a ticket counter representative.

Comparison between the Access Express and the Rapid Limited Express / Limited Express

  Access Express Rapid Limited Express / Limited Express
via Narita SKY ACCESS Line Keisei Main Line
Cost Baseline
(Ex.: 1,170 yen for Narita Airport to Oshiage)
Costs slightly less than the Narita SKY ACCESS Line
(Ex.: 980 yen from Narita Airport to Oshiage)
Time Baseline
(Ex.: 48 minutes between Narita Airport and Oshiage)
Takes somewhat longer than the Narita SKY ACCESS Line
(Ex.: 63 minutes from Narita Airport Terminal 2⋅3 to Oshiage)
Schedule Baseline More trains operating than the Narita SKY ACCESS Line
Destination Mainly serves Oshiage / Asakusa / Haneda Airport Mainly serves Nippori / Ueno
Can I board the train with a platform admission ticket?
You must purchase a platform admission ticket to enter the station in order to send someone off or pick someone up from the platform. However, the platform admission ticket cannot be used to board the train.

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Passenger Cabin

Does the train have a power outlet for a personal computer?
All passenger seats on the Skyliner feature a power outlet (located at the base of the seat). Please note that you may require a voltage converter because outlets use the same voltage as Japan.
Is there a space to store my luggage for the ride?
The vestibule area located on each of the Skyliner's passenger cars has an oversized luggage storage space (5 feet wide / 1.52 meters wide). Security cameras can also be found in the luggage storage space and vestibule, ensuring safety and peace of mind.
Can I smoke on board?
Smoking is prohibited. Keisei Electric Railway passenger cabins and stations are smoke free environments. Designated areas are available for smoking at both Terminal 1 , Terminal 2 and Terminal 3 of Narita Airport.

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Other

How do I get to Shinjuku, Shibuya, Asakusa, Roppongi or Shin-Okubo?
Please click here for the link "How do I get to…?"
I want to transfer at Aoto Station? How many stops is it from the airport?
The number of stops will depend on the train you take. Click here to see a map with the stations where each train service stops. Please note that the Skyliner does not stop at Aoto Station.
I forgot something on the train. What should I do?
Please notify a station attendant.
I have a several hour layover at Narita Airport. Will I have time for sightseeing in Tokyo?
At about 40 minutes one-way, the Skyliner is your fastest option for accessing downtown Tokyo from Narita Airport. If you do not need to travel all the way to Tokyo, however, the city of Narita offers several great tourism activities and is only 10 minutes away by train. The city is known as the location for the 1,000 year old Naritasan Shinshoji Temple as well as a quaint community surrounding the temple. In addition, a 10-minute bus ride from Narita Station will take you to a major shopping mall and movie theater complex.

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